Dynamics 365 Staff Augmentation
Senior Dynamics 365 CE capacity on contract — for Microsoft partners and agencies who need white-label overflow help, and for in-house teams who need a senior consultant without a six-week recruiting cycle. One person, no bench of juniors, available in days. The person on the intro call is the person who does the work.
What it is: contract Dynamics 365 CE capacity — Sales, Customer Service, Field Service, and the Power Platform stack — delivered by one senior practitioner. Who it's for: Microsoft partners and agencies needing white-label subcontract help, and in-house teams needing capacity fast. How it's billed: quoted flat per engagement or per month — weekly hour blocks, project-based fixed scope, or month-to-month, C2C or 1099. How fast: typically days, not weeks.
White-Label Overflow Capacity, Under Your Brand
When a partner or agency has more D365 CE work than delivery bandwidth, the usual options are a hiring freeze workaround, an offshore bench, or turning down the client. DesertCRM is a fourth option: a senior CE practitioner who plugs into your delivery process for the length of the overflow, then steps back out.
Works under your PM, your process
Your project manager runs the engagement. DesertCRM reports into your workflow, your tooling, and your cadence — not the other way around.
White-label, NDA-friendly
Delivered under your firm's name to your client. NDAs signed before any access is granted, as a matter of course, not a negotiation.
No client poaching, ever
DesertCRM does not contact your client outside the engagement, does not pitch them direct work, and does not use the relationship to solicit them later. That's a hard line, not a talking point.
C2C or 1099, your call
Structured to fit how your firm already contracts subcontractors. No W-2 employment, no benefits administration on your side.
Typical fit: a wave-release crunch, a client engagement that outgrew the staffed team, or a specialist gap — Field Service dispatch, an AI/Copilot workstream, an integration nobody on the bench has touched before.
Senior Capacity Without a Six-Week Recruiting Cycle
Recruiting a D365 CE hire — sourcing, interviewing, offer, notice period — routinely takes six to ten weeks before anyone touches your environment. A contract engagement starts in days, and there's no severance conversation if the need is temporary.
Backfill
Your CE admin left, is on leave, or is stretched across too many systems. Contract coverage keeps the environment running while you decide on a permanent hire.
Wave-release crunch
A release, migration, or go-live is coming and your internal team is already at capacity. Extra senior hands for the weeks it actually matters, not a headcount decision.
Stalled implementation rescue
An implementation partner disengaged, or the internal effort stalled. A senior consultant picks up the environment as-is and gets it moving again.
Not sure how deep the problem goes first? The $1,500 D365 Health Check is a fixed-fee, 5-day way to find out before committing to ongoing capacity.
What's Actually Covered
One practitioner, across the full CE surface area plus the platforms it increasingly touches.
D365 CE Core
Sales pipeline configuration, Customer Service case management, Field Service dispatch and scheduling, security roles, and business process flows.
Power Platform
Power Automate flow design and cleanup, Power Apps (canvas and model-driven), and Dataverse schema and security modeling.
Integrations
Connecting CE to ERP, accounting, and third-party systems — API-based, connector-based, or custom plugin integrations, plus fixing the ones already breaking.
AI in D365
Copilot readiness assessments, Copilot Studio agents, AI Builder workflows, and separating what's genuinely useful from what's a demo nobody adopts. Live AI systems built and operated in production, not a vendor slide, are the proof behind this.
Custom Tooling, When the Project Needs It
Some CE engagements need a portal, a customer-facing form, or a piece of custom tooling that doesn't belong inside the platform. That gets built too — by the same senior consultant doing the CE work, not handed off to a subcontractor.
Three Ways to Structure the Contract
Every engagement is quoted flat, per engagement or per month — no published hourly rate, no surprise scope creep. What changes is the shape, not the standard of work.
| Shape | What it is | Best fit | Commitment |
|---|---|---|---|
| Weekly hour block | A reserved 10, 20, or 30 hours per week, quoted flat per month. | Ongoing overflow or backfill capacity | Month-to-month |
| Project-based fixed scope | A defined deliverable, fixed price, confirmed before work starts. | Migration, integration, or rescue work | Scoped to the project |
| Month-to-month contract | Ongoing capacity billed monthly, C2C or 1099, no annual term. | Partners and agencies with recurring overflow | Cancel with notice |
Direct in-house clients who want the lowest-risk way to start: the $1,500 D365 Health Check is a fixed-fee, 5-day audit that doubles as a trial of how the work gets done, before any ongoing commitment.
Intro Call, Trial Block, Then Ongoing
Intro call
A short call to confirm scope, access requirements, NDA terms if applicable, and which engagement shape fits — usually scheduled within a day or two of first contact.
Short scoped trial
A trial week or hour block to prove fit on real work before either side commits further. No lengthy onboarding process, no ramp-up billed at full rate.
Ongoing engagement
Once the trial confirms fit, the engagement continues on whichever shape — weekly hours, project scope, or month-to-month — makes sense going forward.
Low ceremony by design — no multi-stage vendor onboarding process before anyone gets to work.
Staff Augmentation Questions, Answered Straight
Need Senior D365 Capacity, Fast?
Describe the overflow, the backfill, or the stalled project — Microsoft partner, agency, staffing firm, or in-house team — and we'll confirm scope and start date on the first call.
Remote, US-wide · C2C or 1099 · no long-term lock-in