A specialized Dynamics 365 CE practice, built for the environment you already own.
Desert CRM & AI (DesertCRM) provides senior Dynamics 365 CE expertise for diagnostics, stabilization, Dynamics 365 Support Plans, and partner delivery.
Phoenix, AZ · remote, US-wide · same-weekday response on routine itemsThe funnel, and the partner lane
Direct clients move through diagnosis to ongoing ownership. Microsoft partners and consulting firms add capacity behind their own brand.
D365 Health Check
A fixed-scope, 5-business-day diagnostic — a written findings report, prioritized risk register, quick-win list, and a 90-day roadmap.
Start the health check →Stabilization & ongoing support plans
Implementation of the highest-priority findings, followed by an ongoing Dynamics 365 Support Plan — administration, configuration, and Power Platform support — month-to-month.
See Dynamics 365 Support Plans →Partner delivery
Senior Dynamics 365 CE capacity for Microsoft partners and consulting firms — white-label or subcontract, under your brand.
See partner capacity →Senior-led delivery, fixed scope, direct access
Senior-led delivery
The expertise that scopes the engagement is the expertise that does the work — no junior handoff, no account-manager layer between the scoping conversation and the configuration itself.
Fixed scope, in writing
Every engagement is scoped and priced in writing before work starts — a diagnostic, a stabilization sprint, or a monthly retainer, never open-ended hourly billing.
Direct access
Same-weekday response on routine items, with direct access to the people doing the work rather than a ticket queue routed through account management.
Remote from Phoenix, AZ — US-wide
Based in Phoenix, Arizona, delivering remotely to clients and partners across the U.S., with on-site availability for Phoenix-metro engagements.
Focused on Dynamics 365 CE and the Power Platform
Not a general IT shop — a practice built around one platform and the modules around it.
Software we build and operate
There is no publishable client case study yet. This is what stands in as proof of craft instead — clearly labeled, not presented as client work.
GoodPickr, NearFaith, and Pure Mission Pools are production AI systems designed, shipped, and operated end to end — proof of the ability to ship and keep something running in production, separate from any client engagement.
See all work →How access and data are handled
Engagements involve direct access to Dynamics 365 environments and the data inside them. See the security & data handling summary for how access, credentials, and client data are handled during an engagement.
Phoenix, Arizona — working nationwide
Based in Phoenix, AZ, delivering remotely to clients and Microsoft partners across the U.S.
Ready to start?
Start with a fixed-scope diagnostic, or discuss partner capacity if you're a Microsoft partner or consulting firm.
Desert CRM & AI is a trade name operated by Golden Consulting Partners LLC, Phoenix, Arizona.