Dynamics 365 CE, Led by One Senior Consultant
DesertCRM is a boutique Dynamics 365 CE and Power Platform consultancy based in Phoenix, Arizona. One senior consultant leads every engagement, from the first call through delivery and any ongoing support after — fixing CE environments when pipeline reviews, dispatch, or a rollout have gone sideways. No account managers, no bench of juniors learning on your invoice. The person you talk to is the person who does the work.
Phoenix, AZ · same-day weekday response · health check in 5 business daysOne senior consultant, on purpose
Staying lean isn't a limitation we're working around — it's the point.
You talk to the person doing the work
No account manager relaying your request to an implementer you never meet. The consultant who scopes the engagement configures the environment, answers the email, and is on the call if there's a call.
Same-day weekday response
Message us during the week and you'll hear back the same day, not after a support ticket routes through a queue.
No bench to bill for
Agencies price in the juniors learning on your project. There's no bench here — just a fixed-scope health check and clearly scoped retainers for the work we actually do ourselves.
Defined scope, no surprises
Every engagement comes with a clear scope up front. You know what's included and what happens next — no vague statements of work, no overage invoices.
We run production software — client environments and our own
Anyone can say they configure Dynamics 365. Here's what sets us apart.
Client work: D365 CE stabilization
A real, paying client's Dynamics 365 CE environment — a Phoenix-area services company whose pipeline reviews and dispatch process had gone sideways. Full environment audit, a rebuilt automation layer, and a stabilized rollout, documented as the engagement closes.
See the case study →Beyond configuration: production AI systems
We design, ship, and operate our own production AI software end to end, not just client engagements — proof we can ship and keep something running, not just hand off a configuration.
See all work →Three ways to work with us
CE Health Check
A fixed-scope, 5-business-day diagnostic for teams whose Sales Hub, Customer Service, or Field Service setup needs an honest look before committing to bigger work.
Start the health check →Fractional administration
Part-time, ongoing ownership of your CE environment — security roles, data hygiene, automation upkeep, and user support — billed monthly.
See fractional admin →Staff augmentation & AI/Copilot
Senior CE capacity for partners and internal teams on a defined engagement, plus Copilot Studio and AI Builder work layered onto an existing environment.
See staff augmentation →Phoenix, Arizona — working nationwide
Based in Phoenix, AZ, delivering remotely to owner-led SMBs across the Phoenix metro and Dynamics 365 CE clients across the U.S.
Ready to start?
Tell us what's going on with your CE environment and we'll reply personally, same day on a weekday.